|
Christmas ordering Wrapping Christmas gifts? we take the hassle out of this for you - for all orders placed by Monday 14th December you can have your items gift wrapped for FREE with our luxury giftwrapping, simply write in the comments box 'please giftwrap' and any handwritten messages that you would like and we will organise this for you.
Delivery and Returns
We aim to despatch your goods within 5 days of receiving your order. Sometimes our popular items run out of stock very quickly, however if this is the case, we will inform you (via email) of any delays so that you can decide if you still want to proceed with the order. Our orders are despatched by Royal Mail First Class recorded delivery service. We have set all UK delivery charges are at £4.00 – no matter how many items or how heavy the order. To make you even happier, we have decided that you should pay no delivery for orders above £50.00. If you require delivery outside the UK, please contact us to make arrangements. Gift purchases can be sent direct to the recipient’s address (along with a personal message) with payment details sent on separately to yourself if this option is preferable. Rest assured, we will ensure all price tags are removed before sending. Simply email your order to gifts@soulboutique.co.uk and we will organise this for you. For any further delivery queries, please telephone 0560 0475776 or email thegirls@soulboutique.co.uk. Returns or Exchange
We appreciate that when shopping online, sometimes the items you ordered will be different to how you had imagined. Therefore, as long as you return the goods to us in the same condition you received them and within 14 days of receipt, we will be more than happy to either exchange or refund the goods. However, please note that the return of items is at your own expense and an exchange will incur an additional delivery charge of £4.00. How to return or Exchange Please return your goods (being careful not to damage their original packaging), along with your original confirmation email/receipt and post to Soul Boutique, The Arns, Auchterarder, Perthsire, PH3 1EJ.
We process returns as soon as they arrive and we will keep you updated via email to let you know your parcel has arrived and that your returns/exchange is being processed. When returning an item, we recommend that you send it registered post so that it can be tracked if necessary. Please be aware that the parcel is your responsibility until it reaches us. We strongly recommend that you send it registered post as we cannot be held responsible for goods lost of damaged in the post. |
